Komodo's Survey Template Library

Overview

Designed new dashboard allowing users to preview and send out researched backed surveys, and redesigned the survey assignment experience. Previously, longitudinal and benchmarked surveys were not available. Based on regular conversations with schools, we found there was a need for longitudinal and benchmarked surveys.

Challenges

Provide users with a library of research-backed surveys (longitudinal and benchmarked surveys)

Redesign and improve the survey assignment UX to account for new templated surveys
Bring best design practices to ensure user friendliness
- Due to Komodo’s user base, it’s important the product is straight forward and easy to use

Outcome

Conducted guerrilla testing

Improved the UX of assigning surveys
Worked closely with the in-house psychologist to design survey templates
Redesigned the survey dashboard
Designed a complete prototype

Komodo's Survey Template Library

Overview

Challenges

Provide users with a library of research-backed surveys (longitudinal and benchmarked surveys)

Redesign and improve the survey assignment UX to account for new templated surveys
Bring best design practices to ensure user friendliness
- Due to Komodo’s user base, it’s important the product is straight forward and easy to use

Outcome

Conducted guerrilla testing

Improved the UX of assigning surveys
Worked closely with the in-house psychologist to design survey templates
Redesigned the survey dashboard
Designed a complete prototype

Komodo's Survey Template Library

Overview

Challenges

Provide users with a library of research-backed surveys (longitudinal and benchmarked surveys)

Redesign and improve the survey assignment UX to account for new templated surveys
Bring best design practices to ensure user friendliness
- Due to Komodo’s user base, it’s important the product is straight forward and easy to use

Outcome

Conducted guerrilla testing

Improved the UX of assigning surveys
Worked closely with the in-house psychologist to design survey templates
Redesigned the survey dashboard
Designed a complete prototype

Research and design

Led the research and design alongside product owner and in-house psychologists to solve the problem of assigning templated surveys to different school structures.

Utilised benchmarking to apply effective UX design principles on an easy to navigate library dashboard. Benchmarking competitors for Komodo presents challenges due to restricted access to competitor apps unless registered. However, there were other products addressing similar UI/UX challenges that offered valuable insights.

Improving the flow

Facilitated design workshops with product team to iterate ideas on user friendly flows using rapid prototyping and low fidelity mockups.

Wrote test scripts and conducted guerrilla user testing to validate functionality, and gain insight about proposed experience solution.

Final designs and prototype

A combination of new and already established design system library components were used to build the interaction points.

The designs provided users with a library dashboard hosting a collection of longitudinal and benchmarking data. The data from these survey responses would then feed into the Analytics Dashboard.